FAQ

Creating your Stoiximan Casino account takes just a few minutes. Start by clicking the "Sign Up" button on the homepage and fill out the registration form with your personal details, including your full name, email address, date of birth, and phone number. Make sure all information matches your official documents since you'll need to verify your identity later. Choose a strong password that combines letters, numbers, and special characters to keep your account secure. You'll also need to select your preferred currency (EUR) and confirm you're of legal gambling age in Greece. After completing the form, check your email for a verification link from Stoiximan. Click this link to activate your account. The entire process typically takes less than 5 minutes, and you'll be ready to make your first deposit and start playing immediately.

New players at Stoiximan Casino can claim an impressive welcome package: 100% match bonus up to €500 plus up to 150 free spins on selected slot games. This means if you deposit €200, you'll receive an additional €200 in bonus funds, giving you €400 total to play with. The minimum deposit to qualify for this bonus is just €10, making it accessible for players with different budgets. Your bonus activates automatically when you make your qualifying deposit – no bonus codes required. The welcome bonus comes with a 13x wagering requirement on both your deposit and bonus amount. For example, if you deposit €100 and receive a €100 bonus, you'll need to wager €2,600 (€200 x 13) before you can withdraw any winnings. Slot games contribute 100% toward meeting these requirements, making them your best option for clearing the bonus efficiently.

Currently, Stoiximan Casino focuses on deposit-based bonuses rather than offering no deposit bonus codes. The platform prioritizes providing substantial value through their welcome bonus and ongoing promotions that reward real money deposits. While no deposit bonuses aren't available, the low €10 minimum deposit requirement makes it easy and affordable to get started with bonus funds. This approach ensures all players receive meaningful bonus amounts that enhance their gaming experience. Keep an eye on your email and the promotions page, as Stoiximan occasionally runs special campaigns that might include different bonus structures. The casino regularly updates their promotional offerings to keep the gaming experience fresh and rewarding for all players.

Stoiximan Casino supports a comprehensive range of payment methods to accommodate different player preferences. You can deposit and withdraw using major credit cards (Visa, MasterCard, Maestro), popular e-wallets (PayPal, Skrill, Neteller), and modern digital payment solutions (Apple Pay, Google Pay). Traditional banking options include bank transfers for players who prefer direct bank-to-casino transactions. For added convenience and security, you can also use PaySafeCard, which allows for anonymous deposits using prepaid vouchers. Most deposits process instantly, letting you start playing immediately. Withdrawal times vary by method: e-wallets typically process within 24 hours, while bank transfers may take 3-5 business days. All transactions are processed in EUR, and the casino doesn't charge fees for standard deposits and withdrawals, though your payment provider might apply their own charges.

Wagering requirements determine how much you need to bet before you can withdraw bonus winnings. At Stoiximan Casino, the welcome bonus carries a 13x wagering requirement on both your deposit and bonus amount combined. Here's how it works: if you deposit €100 and receive a €100 bonus, your total wagering requirement is €2,600 (€200 x 13). This means you need to place bets totaling €2,600 before you can cash out any winnings from the bonus funds. Slot games contribute 100% toward meeting wagering requirements, making them the most efficient choice. Table games like blackjack and roulette typically contribute less or may not count at all toward requirements. The casino calculates wagering progress when your bets settle, not when you place them. You have 30 days to complete the wagering requirements before the bonus expires.

Absolutely! Stoiximan Casino is fully optimized for mobile play across all smartphones and tablets. You don't need to download a separate app – simply open your mobile browser, visit the Stoiximan website, and log in to access the complete gaming library. The mobile platform maintains the same high-quality graphics, smooth gameplay, and full functionality as the desktop version. You can make deposits, claim bonuses, contact customer support, and play hundreds of games directly from your mobile device. All major mobile browsers support the platform, including Safari, Chrome, and Firefox. The responsive design automatically adjusts to your screen size, ensuring comfortable gameplay whether you're using a compact smartphone or a larger tablet. Your gaming progress syncs seamlessly between devices, so you can start playing on desktop and continue on mobile without missing a beat.

Stoiximan Casino features games from over 40 top-tier software providers, ensuring you have access to the latest and most popular titles in the industry. Major providers include NetEnt, Pragmatic Play, Evolution Gaming, Playtech, and Big Time Gaming, among many others. The slot selection spans thousands of titles, from classic three-reel games to modern video slots with innovative features. You'll find popular titles like Starburst, Sweet Bonanza, and Book of Dead, alongside exclusive releases and progressive jackpot games with life-changing prize pools. Beyond slots, the casino offers comprehensive table game sections with multiple blackjack, roulette, and baccarat variants. The live dealer section, powered by Evolution Gaming, provides authentic casino atmosphere with real dealers streaming in high definition. Specialty games include scratch cards, virtual sports, and crash games like Aviator for players seeking different gaming experiences.

Yes, Stoiximan Casino operates under proper licensing and regulation, ensuring a safe and fair gaming environment for all players. The casino adheres to strict regulatory standards that govern everything from game fairness to financial security and responsible gambling practices. All games undergo regular testing by independent auditing companies to ensure random number generators work correctly and payout percentages match advertised rates. This means every spin, card deal, and dice roll is completely fair and unpredictable. The licensing authority monitors the casino's operations continuously, including financial stability, player protection measures, and compliance with anti-money laundering regulations. This regulatory oversight provides players with confidence that their funds are secure and that any disputes will be handled fairly and professionally.

Account verification at Stoiximan Casino is a standard security procedure required by gambling regulations. You'll need to complete verification before making your first withdrawal, though you can deposit and play immediately after registration. The process requires three types of documents: proof of identity (passport or national ID card), proof of address (utility bill or bank statement from the last three months), and proof of payment method (screenshot of your e-wallet or photo of your credit card with middle digits hidden). Upload clear, high-quality photos or scans of these documents through your account dashboard. The verification team typically reviews submissions within 24-48 hours during business days. Once approved, you'll receive email confirmation and can proceed with withdrawals. Keep your documents readily available when you sign up to streamline this process.

Stoiximan Casino provides customer support through multiple channels to ensure you can get help whenever needed. The primary support method is live chat, available directly through the casino website with quick response times during operating hours. For non-urgent inquiries or detailed questions, you can reach the support team via email at support@stoiximans.com. Email responses typically arrive within 24 hours and provide comprehensive answers to complex questions. The support team consists of knowledgeable representatives who can assist with account issues, bonus questions, payment problems, and technical difficulties. They're trained to handle both basic inquiries from new players and advanced questions from experienced users. Support is available in multiple languages to accommodate the diverse player base.

Stoiximan Casino takes responsible gambling seriously and provides comprehensive tools to help players maintain control over their gaming activities. You can set daily, weekly, or monthly deposit limits through your account settings, preventing you from spending more than your predetermined budget. Session time limits allow you to control how long you spend playing, with automatic reminders and logout features when your chosen time expires. Loss limits help you cap how much you're willing to lose in a specific timeframe, while wagering limits control your total betting activity. If you need a break from gambling, you can use the self-exclusion tool to temporarily or permanently close your account. The casino also provides links to professional gambling support organizations and maintains a dedicated responsible gambling section with tips, resources, and contact information for getting help if gambling becomes problematic.

Stoiximan Casino employs bank-level security measures to protect all player data and financial transactions. The platform uses 256-bit SSL encryption, the same technology used by major banks, to ensure all information transmitted between your device and the casino servers remains completely secure. Your personal information is stored on secure servers with multiple layers of protection, including firewalls, intrusion detection systems, and regular security audits. The casino follows strict data protection regulations and never shares your information with unauthorized third parties. Financial transactions receive additional security through partnerships with established payment processors who maintain their own robust security protocols. Your payment details are tokenized and encrypted, meaning even casino staff cannot access your complete card numbers or banking information. Regular security updates and monitoring ensure the protection systems stay ahead of potential threats.